All our sewing patterns are digital products.
Once your payment is completed, you will receive an instant email with your order confirmation and a link to download your files.
IMPORTANT: This is a digital product only — no physical copies will be shipped.
Please make sure to enter a correct email address when placing your order.
If you do not receive the email within a few minutes, please check your SPAM or Promotions folder.
If the email still does not arrive, contact us with your order number, and we will help you access your files.
Shipping Costs and Delivery Times within Poland
Orders within Poland are shipped via InPost courier or to InPost parcel lockers.
InPost Parcel Locker – cost 13.99 PLN, free shipping for orders over 300 PLN, estimated delivery: 1–2 business days.
InPost Courier – cost 17.99 PLN, estimated delivery: 1–2 business days.
InPost Courier – Cash on Delivery – cost 24.99 PLN, estimated delivery: 1–2 business days.
Your order will be prepared and shipped within 2–5 business days, due to the handmade nature of our products.
All packages (except cash on delivery) will be shipped after payment has been received.
International Shipping Costs and Delivery Times
International shipping is carried out via Polish Post – Pocztex. The shipping cost is 54.99 PLN, with an estimated delivery time of 7–14 business days.
Available countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Spain, Netherlands, Ireland, Lithuania, Luxembourg, Latvia, Germany, Norway, Portugal, Romania, Slovakia, Slovenia, Switzerland, Sweden, Hungary, United Kingdom, Italy, Australia, United States.
Your order will be prepared and shipped within 2–5 business days.
Delivery times:
Delivery times may vary depending on your location. Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
Customs & Taxes:
Customers are responsible for any customs duties, taxes, or import fees charged by their country. These costs are not included in the product price or shipping fee and may be collected upon delivery. Please check your local customs regulations before placing an order.
International Shipping:
If your country is not available at checkout, please contact us at genowstudio@gmail.com, and we will do our best to assist you.
Lost or Delayed Parcels:
Once an order has been shipped, delivery times and potential delays are outside of our control. We are not responsible for parcels delayed, held, or lost due to customs processing or postal services. In case of significant delays, we recommend contacting your local postal service or customs office.